Last updated 17 October 2026
Refund & Cancellation Policy
Email-hosting billing and refund terms still need confirmation. This draft sets out what to ask before purchasing and how to contact Mail Trio Cloud Private Limited about billing.
Draft for company review. Commercial policies and hosting security controls still need confirmation and legal approval. Do not rely on this draft as a service commitment.
01No purchase through this website
You can send an enquiry and explore the earlier pricing calculator here. The website does not take payments, bill subscriptions or process cancellations. Displayed amounts are not hosting subscription offers.
02Before agreeing to a service
Before agreeing to a service, get written details of billing periods, renewals, taxes, required cancellation notice and when cancellation takes effect. Also check refund eligibility and any services that cannot be refunded. No free plan, refund window or money-back guarantee is confirmed here.
03Requesting cancellation
If you arranged a service separately, contact the company with your service or invoice reference and explain the change you want. Leave out payment-card details and passwords. The approved agreement determines when cancellation takes effect; submitting a website form does not cancel a service.
04Refund questions
Include your invoice reference, the amount and why you are requesting a refund. Eligibility, approval, payment method and timing depend on the applicable agreement and company review. This draft does not promise an unconfirmed deadline or an automatic right to a refund.
05Upgrades, downgrades and migration
Before agreeing to a change, check when it takes effect, whether charges change and what happens to your mailbox data and access. Arrangements for migration, export, retention and deletion must be confirmed separately.
06Policy approval
The company and its legal adviser must approve the final commercial terms before they are published as service commitments. Any separately signed agreement continues to apply to the existing customer relationship.
Questions about these terms?
Mail Trio Cloud Private Limited, Barmasiya, Amdiha Chitra Dumdumi, Deoghar, Jharkhand 815352, India. Email abdul@mailtrio.cloud. Phone +91 8291719149. The applicable service agreement and the jurisdiction for disputes must be confirmed in writing.